Admin. Observations
Posted: Fri Dec 11, 2015 11:04 am
I just thought I would log this matter, not as a criticism, but as an observation, as it may be affecting other people's ability to join or access the forum.
I recently had a password problem (due to a newly loaded password generator) which resulted in me being locked out of the forum.
I tried numerous attempts at "Password Reset" but I did not get anything back from the site so I tried using the "Contact" button, but again got nothing back from the site.
I asked my partner to set up a new login under her e-mail address, but to date, she has not had any response from the site.
I eventually managed to get in touch with Bruno (via a convoluted route using contact details of other members that I had on my PC) and he kindly reset my password.
Now that I am back I would like to thank everyone involved for their help, but wondered if my situation was a one-off, or whether new users (eg my partner) and/or existing users with sign in problems are being prevented from accessing the forum.
Anyway, it is good to be back and able to contribute again
Regards
Pete
I recently had a password problem (due to a newly loaded password generator) which resulted in me being locked out of the forum.
I tried numerous attempts at "Password Reset" but I did not get anything back from the site so I tried using the "Contact" button, but again got nothing back from the site.
I asked my partner to set up a new login under her e-mail address, but to date, she has not had any response from the site.
I eventually managed to get in touch with Bruno (via a convoluted route using contact details of other members that I had on my PC) and he kindly reset my password.
Now that I am back I would like to thank everyone involved for their help, but wondered if my situation was a one-off, or whether new users (eg my partner) and/or existing users with sign in problems are being prevented from accessing the forum.
Anyway, it is good to be back and able to contribute again
Regards
Pete